BIOSENSE™ is committed to maintaining a safe and healthy workplace for our employees and helping our customers to do the same. As such, we are closely monitoring the ongoing COVID-19 coronavirus outbreak according to the guidelines and recommendations of the CDC (Centers for Disease Control and Prevention). We want to share with you the actions we are taking to help protect our employees and customers.
- EMPLOYEE SAFETY: We’ve advised our employees to follow the public health authorities’ guidance regarding hygiene and personal travel, and we’ve reinforced the existing Work From Home policy for all staff members and encouraged all applicable employees to work from home. We’ve limited business travel and encouraged employees to leverage technology to hold business meetings whenever possible.
- MANUFACTURING & DEVICE HANDLING: Our manufacturing facility is based in North America and we are reinforcing adherence to our rigorous and established hygiene processes and increasing sanitation measures throughout. As we continue to closely follow the developing situation, we will remain at the forefront of best manufacturing and shipping processes.
- DELIVERY WITHOUT INTERRUPTION: Rest assured that we’re working with our network of professional couriers to ensure your no-contact deliveries stay dependable and consistent. Providing you with quick ketosis feedback is a responsibility we take very seriously, and we will continue to create each of your orders with the utmost care.
- WE’RE HERE TO HELP: In times like these, health and wellness is more important than ever. We remain dedicated to our customers and local communities and will remain responsive as ever to any incoming inquiries.
While we can’t predict what will happen in the coming weeks regarding the COVID-19 outbreak, BIOSENSE™ will remain 100% dedicated to our employees and customers. Thank you for your continued trust. If you have any questions, please don’t hesitate to reach out to our Support Team at support@mybiosense.com.
